Customer Service Representative/Executive Assistant
I am a knowledgeable, professional customer support representative with a passion for helping people and a knack for problem-solving.
With over three years of experience in the field, I have a proven track record of resolving customer issues quickly and efficiently and achieving customer satisfaction rate of 95%. A strong communicator, exceling at building relationships with customers and colleagues.
My goal is to provide the best possible customer experience, and I am always looking for ways to improve my skills and knowledge.
I am proficient in a variety of CRM tools including Zendesk, Hubspot, and Freshdesk. I have a strong understanding of customer service best practices, and I am always looking for ways to improve my performance.
I look forward to hearing from you.