Virtual Assistant| Customer Service Representative (Email Phone and Chat)| Data Entry Specialist

A diligent Virtual Assistant, Customer Service Representative and Data Entry Specialist with more than 3 years of professional experience assisting employers and customers in solving complex issues, dedicated to maximaxing satisfaction, exceeding goals and proactive attention to needs.

Efficiently handles questions, resolves concerns with great problem-solving abilities and attention to details.

Multi-tasks and manages time well with helping to reduce First Response Time by 20% within the first quarter of employment to consistently meet performance