General VA/ Social Media Manager/ Appointment Setter/ Lead Generation/ Customer Service Support

CUSTOMER SATISFACTION is my field of expertise, and it’s a top priority. I am a highly proficient and goal-oriented person with over seven years of experience in a fast-paced, grueling, and demanding Call Center Industry. People have always regarded me with exemplary communication attribute which has always helped me deliver consistent quality output. I always take pride in my work.

Over the years, I excel the most in the following major roles/tasks:
* CUSTOMER SERVICE
* TICKET/EMAIL, CHAT, PHONE, and SOCIAL MEDIA SPECIALIST
* TECHNICAL SUPPORT
* COLD CALLING, APPOINTMENT SETTING and SALES
* ORDER PROCESSING AND SERVICE RECOVERY
* BACK OFFICE, COMPLAINTS EXPERT and CASE MANAGER
* DATA ENTRY and RESEARCH
* VIRTUAL ASSISTANCE

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