Customer Support

Ms. Mary Ngigi is a skilled Back-End Technical Support professional with experience in providing excellent customer support services, analytical and creative problem-solving skills, and effective complaint resolution skills. She holds a Bachelor of Science in Computer Science from Kibabii University and has worked in various organizations, including Kodris Africa, Greenwich Auto Diesel Ltd, and BusinessCom Consulting Services a Google and Salesforce Partner. Her roles have involved providing technical customer support and consultancy services to clients, configuring new user account profiles, troubleshooting and resolving technical issues, and managing databases and system operations. Ms. Ngigi is seeking a learning and challenging role in a dynamic and progressive organization that allows her to utilize her skills and competencies to contribute to the growth of the company.