Application for Virtual Assistant

I’ve been with the BPO industry for more than 3 years now and I have handled different accounts from Customer Service, sales, and billing recently I worked as a Virtual assistant/appointment setter for Real Estate. I am responsible for calling leads using a dialer or manually dialing their numbers. I gather all the details, basic criteria, or qualification questions for us to determine if they are qualified or not in buying or selling their properties and ask for their appointment time and date. After gathering the details we will forward that to one of our specialists and successfully set the appointment.
I also handled training with our New Inside Sales Agent or Appointment Setters.