Virtual Assistant Wanted
Virtual assistant wanted to support women business owners. 5-20 hours per week.
Hi, I have four years of experience working as a customer service representative. I would like to assure you of quality customer services since I’m an active listener, empathetic, and very understanding. I have handled numerous angry clients, therefore, I will calmly serve them to their satisfaction for the good of the companies. You can contact me via my personal email [email protected]. Looking forward to discussing more details and the onboarding process.
Customer service, which identifies customer needs and delivers solutions
to problems, A talented customer service associate is skilled at balancing
customer needs and company demands. Effectively builds loyalty and
long-term customer relationships while achieving all individual sales goals
by leveraging interpersonal skills and offering top customer service.
Trained in conflict resolution and communication. Successful at converting
calls into new sales. Organized Virtual Assistant is dedicated to improving
accuracy and efficiency by maintaining and developing administrative and
procedural processes. a focused and communicative individual possessing
superb data entry, time management, and customer service skills.
• Spreadsheet management
• Meeting arrangements
Customer relations and
• Administrative support
• Documentation and control
Scheduling and calendar
• Complaint resolution
• Creative problem solving
• Organizational Skills
• Documentation and reporting
• Multitasking and prioritisation
• Case management
• Staff education and training
Customer support needs
• Application support
• Technical issues analysis
• Troubleshooting proficiency
• Data entry
• Call centre experience
Allow me to give you a top notch service
I see you are looking for a VA who can help in many ways. Lucky for you I can do that and much more.
I have been in the virtual assistant field for a little under a year but I have a social media and sales background of 10+ years, I am very good at responding to emails and phone calls. From organizing and planning, calendar management, documentation and report writing, managing contact lists, and addressing customer support needs.
I am tech-savvy and skilled in all Microsoft and Google Office suites. I love working on deadlines as it keeps me busy and on track. I pay attention to detail with solid organizational skills, excellent oral communication, and writing skills.
If you are interested in my services I will be happy to answer all your questions if you have any, I look forward to hearing from you
Thank you for taking your time to read through these offers and enjoy your day!
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Educated customers on special pricing opportunities and company offerings.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Demonstrated product features to align with customer needs.
Contacted new and existing customers to outline benefits of products.
Coaching and Mentoring
Microsoft Office Suite
Multitasking and Organization
Complex Problem Solving
POS Systems and Ordering Platforms
Calm and Professional Under Pressure
Efficient and Detail-Oriented