Remote Receptionist / Admin

I’m Karen Lynn Bonghanoy. I’m 33 years old and I have 4 years of BPO experience I’ve handled customer service and technical support during my time in the BPO industry. I’ve heard a lot of great things about your company and decided to venture into the VA industry since I prefer working from home ever since the pandemic started. I am willing to learn, and a team player and I can assure you that I would be able to contribute to the company’s success. I’ve handled technical support issues and customer service concerns for accounting software based in the US for more than a year. During my time working there, I was able to expand my knowledge about the different scenarios that customers usually encounter daily which has helped me improve my customer service and software troubleshooting. I’ve handled customer service calls for buyer and seller mediations for an e-commerce company in the US. The common daily call drivers would be buyers complaining about a product or service which they purchased on the website. Our job was to contact both parties, the buyer and the seller if there was a case/claim which was filed by the buyer against the seller and find ways on how we would be able to resolve the issue where both parties would agree to the terms that we offer. My communication skills really improved during the language training and we were also taught how to always empathize with our customers no matter the situation . I’ve handled technical support calls for Australia-based telecommunications, internet, and cable provider. We catered to troubleshooting calls for modems, and cable which helped me build my technical skills and how to navigate using tools like Pandora which made our jobs a lot easier despite not having any technical support background.
I was tasked to process members’ insurance claims which were sent to us by healthcare professionals whenever they would be undergoing a medical procedure or requesting a new medication prescription. We would check on the codes and procedures if it matches their medical

Hello Alessandro 👋🏾

Let me take on your administrative tasks so you can focus on the more pressing tasks!

I am a quick-witted, technically-savvy, virtual assistant who will go out of my way to deliver services better than expected. Not only can I work independently, but I’m also great at collaborating with others.

I offer email management, data entry, travel arrangements, appointment setting, and customer satisfaction services via phone, email, social media, and chat.

My priority is to take ownership of the administrative tasks so that you can focus on the more pressing tasks. You will not have to micro-manage me or my work as I am self-motivated to provide you with the absolute best service.

I look forward to working with you!

-Shaun

Nice to meet you. My name is Joan and I’m a medium-level virtual assistant searching for a more permanent position in this industry.
I offer social media, inbox and diary management, data entry, copywriting services also providing PA and marketing services to small businesses and more. I’m a quick learner who is eager to put in the time and effort necessary to complete the work to the best of my ability.
I help business owners by taking on their day-to-day admin and marketing tasks, so they feel less overwhelmed and have more time and energy to focus on their passion.
If you run your own business and want to outsource some marketing or admin tasks, feel free to get in touch with me.
I can help you reduce your workload focus all your clients and grow your business to its fullest potential.
My primary role and responsibility are to deliver proactive support and administrative services. As a part-time job, I obtained experience with Microsoft Office (Word, Excel, and PowerPoint), Google Apps (Gmail, Drive, Docs, and Spreadsheet), Canva, Dropbox, Slack, Trello, Salesforce, and other technologies. Creating drag-and-drop content, sales funnels, forms, and surveys is also part of the process. Creating a process of policies and business contracts, setting up online courses and modules, homework, and exams, scheduling social media, maintaining data in CRMS, and controlling invoicing are all part of the job.

I am certain that I have the skills and knowledge required to grow and develop in this work given my significant background in customer service, technical assistance, lead generation, creating product descriptions, and administrative activities.
Furthermore, I am committed to continuous learning and am always willing to undergo training as necessary to enhance my skills and perform my duties effectively. Rest assured, that I give my utmost care and undivided attention.
My schedule is adaptable, and I am incredibly efficient in every capacity. I am available for an interview at your convenience.

Dear Alessandro,

I am writing to apply for the position of Remote Receptionist/Admin with your Property Management Company. I am excited about this opportunity as I have a great passion for customer service and I am confident that my skills and experience make me an ideal candidate for the role.

As a customer service-oriented professional, I have developed excellent communication and problem-solving skills over the years. I am well-versed in taking incoming calls, resolving customer queries, and ensuring customer satisfaction. I understand the importance of being the first point of contact, and I always strive to leave a positive impression with customers.

My experience in creating work orders and tasks in management software has given me an excellent understanding of how to use various digital tools to manage tasks effectively. I am comfortable with technology and I am quick to learn new software and tools as required.

Furthermore, my ability to communicate effectively via email and text message ensures that customers receive timely and accurate information. I am comfortable with multitasking and I am confident in my ability to manage multiple priorities and meet tight deadlines.

In summary, I am confident that my skills and experience make me an ideal fit for this role. I am excited about the opportunity to work with your team, and I am committed to providing excellent customer service to your tenants, prospective tenants, and property owners.

Thank you for considering my application. I am looking forward to the opportunity to discuss how I can contribute to your team.

Email Address: [email protected]

Dear Hiring Manager,

I am excited to apply for the Virtual Assistant position at your company. As a self-motivated and detail-oriented individual, I believe that I would be an excellent addition to your team.

With experience in customer service, scheduling, and data management, I am confident in my ability to take on a variety of administrative tasks. I am also comfortable using a variety of communication tools such as Zoom, Skype, and Microsoft Teams.

As a Virtual Assistant, I am dedicated to delivering high-quality work and taking initiative to ensure that all projects are completed on time and to the best of my ability. I understand the importance of effective communication, and I am committed to keeping both team members and clients informed and up-to-date.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications in more detail.

Best regards,
Delaney Coghlan

email: [email protected]
LinkedIn: https://www.linkedin.com/in/delaney-coghlan-880065234/

Hi Alessa,

My name is Sanya and I am a resourceful, tech-savvy and flexible freelancer who will go out of their way to deliver exceptional services. I’m writing to express my interest in the Remote Receptionist/ Admin position. I can work independently and I am a quick-thinking team player. My background includes customer service support, sales, email and social media management. My experiences in these fields have produced a valuable skill set and have confirmed my ability to excel in changing situations. I have also gained plenty of diverse skills, qualities, and experience that have helped me to become proficient and highly effective. I have great communication skills both written and verbal and I’m committed to learning any new skills to succeed in this project.

You can view my Website, Resume and LinkedIn profile in the links listed below. Looking forward to hearing from you soon so that we can further discuss the position. Hope you have an amazing day and thank you for considering my proposal.

Website: https://virtuallywithsanya.mystrikingly.com/
Resume: https://drive.google.com/file/d/1e6SEbrxgAQcxLuM8HqCEQgut-JjO8ndE/view
LinkedIn Profile: https://www.linkedin.com/in/sanya-nicholson-a3811b192
Email: [email protected]

Best Regards,
Sanya Nicholson

Hello Alessa,
I am a detail- oriented receptionist with 1 year of experience in customer service.
Effecient in perfoming administrative and front desk task.
Fluent in English both written and spoken and proficient in MS Office suit.
MAchievements
• Take all incoming calls .
• Create Work Orders and deliveries of the day.
• Talk to clients to Schedule Appointments for cake testing .
• Take Calls from customers and inquiries.
• Take Owner Calls and Answer Basic Owner Inquires
• Able to communicate Via Email and Text Message
General skills include;
Information Management
Scheduling
Typing
Microsoft Office
Microsoft word
Soft Skills
Conflict resolution
Communication
Professionalism
Efficiency
Contact me to discuss more on the position.
Email [email protected]