Program Manager for an international travel company
We are a boutique travel company that creates and delivers customized travel programs for our partners and clients worldwide. We specialize in working with young professional groups, entrepreneurship organizations, non-profit and membership institutions, alumni associations, yoga studios and wellness companies, corporate boards, subscribers and followers of a community or leader they love, celebrities and sports superstars, and bands of adventurers that want to get off the beaten path and enjoy exceptional and engaging travel experiences.
About the Role:
The Program Manager is an essential position within the team. This role will manage the day-to-day execution of creative travel programs to destinations around the world and will work directly with international trip operators/suppliers, clients, faculty, community leaders, and guest speakers to deliver inspired travel experiences from the initial idea through production and wrap-up. This will include crafting itineraries, reconciling and reviewing finances and invoices, creating brochures and other travel pieces, collaborating with Destination Management Companies and clients to execute a superb trip that meets all the clients goals and objectives, and running point remotely during the trip itself. You may also be asked to attend trips to ensure quality control and on-site management. Your overall trip portfolio in a given year will include 5 – 10 trips of various sizes in various stages of development. In addition, this role will occasionally be asked to assist our Traveler Experience team with traveler communications and data gathering to help facilitate a smooth trip.
Candidates must be motivated, hard-working, and organized self-starters. They must have a keen attention to detail, outstanding written and verbal communication skills, positivity, enthusiasm, and a passion for inspired international travel. This position will work on a team with other dedicated Program Managers and report directly to the Director of Operations.
3-5 years of experience in travel or event planning or related fields
2-3 years of experience in customer and client services
Experience working with international entities and companies
Excellent communication skills
Strong time management skills
The ability to take initiative and use good judgment to solve problems
Knowledge and experience working with cruise lines
Experience working with large groups (100+)
Familiarity with G Suite products, Canva, and Freshbooks
Past experiences tour managing groups of any size
Foreign language competency a plus
Please note: this is a remote position and we welcome exceptional candidates from anywhere within the US.
Plan and Execute International Travel Programs
Plan and execute large-scale, highly curated travel programs of 25 to 150+ travelers
Create trip itineraries and updated itinerary iterations for both groups and individuals
Develop relationships with local suppliers, clients, and partners
Request detailed and creative destination options with pricing and manage correspondence
Coordinate logistics with local operators, flight providers, and other vendors, including completing required paperwork and communicating on client updates
Produce post trip summary of activities and finances
Investigate destinations and travel options as necessary and keep track of findings and comparisons
Research DMC’s and other venues to find the best partners
Negotiate contracts with both clients and partners
Be available to on the ground staff outside of normal work hours when a trip is in session
Streamline and Maintain Fluid Operations
Manage trip budgets through negotiation and invoice review
Craft marketing and traveler materials ranging from brochures to flyers to final documents
Analyze post-trip evaluation forms for improvements
Search for opportunities and implement improvements to company workflow
Other leadership support for the senior team (e.g. creating presentations for industry conferences, attending partner leadership meetings, etc.)
Set up meetings and ensure regular communications with our clients and partners to ensure a smooth trip
Support in the development of bespoke traveler email campaigns
Work with the Director of Marketing to ensure branding consistency of supplemental items
Assist with creating cultural content for travelers, such as information packets, reading lists, destinations brochures, etc.
Nice to meet you. My name is Joan and I’m a medium-level virtual assistant searching for a more permanent position in this industry.
I offer social media, inbox and diary management, data entry, copywriting services also providing PA and marketing services to small businesses and more. I’m a quick learner who is eager to put in the time and effort necessary to complete the work to the best of my ability.
I help business owners by taking on their day-to-day admin and marketing tasks, so they feel less overwhelmed and have more time and energy to focus on their passion.
If you run your own business and want to outsource some marketing or admin tasks, feel free to get in touch with me.
I can help you reduce your workload focus all your clients and grow your business to its fullest potential.
As a dynamic Senior Administration Manager with 10+ years of experience in managing offices and administrative management, one of my strengths is coordinating office management, HR management, and front desk reception. Accounting and inventory controls include the creation and implementation of effective rules and processes, the management of administrative workflow, precise filing and organization, instruction and training programs, and attentive customer service with a facilitative background and business operations experience at all different levels with an outstanding virtual experience.
I am interested to apply for this position. What I’m offering maybe is a bit different than what are you looking for, where I’ll explain here.
I am not living in US, but currently living in Bali, Indonesia. As you know Bali is one of the famous tourist destination in the world. What I am offering to you is to join with your team as Project Manager representative for Indonesia branch.
We can create travel experience for your customer not only for Bali but Indonesia. Since I am Indonesian, I can help you to communicate, doing agreement and many things with local vendor/people here.
I am newbie VA, but experienced finance, GA and travel specialist for more than 10 years.
if you interested to grow your business in Indonesia, do not hesitate to contact me and lets discuss any further.
Virtual Assistant for Business Owner.
I help the business owner to ease their workload by managing the admin task, so they can focus on growing their brand!
My services are:
✨Social Media Management
My achievements and skills include:
– Managed to read & respond approx. 100 mails/day.
– Managed social media post.
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– Proficiency in using Ms. Office Suite
– Proficiency in designing tools (Adobe Illustrator, Photoshop, Procreate & Canva).