Operations and Project Management Support Specialist

We are seeking an organized and detail-oriented Operations and Project Management Support Specialist to support the optimization and management of our internal operations and client projects. We specialize in creating automated systems to help businesses scale efficiently, and we need a dedicated professional to help manage our workflows, client deliverables, and ensure projects are executed on time.

As an Operations and Project Management Support Specialist, you will play a key role in maintaining smooth operations, managing project timelines, and ensuring seamless communication between our team and clients. You will be responsible for assisting in both strategic and tactical execution to ensure our high-performance standards are met.

=== Responsibilities ===
⦿ Assist in the planning and coordination of projects, ensuring that timelines are met and tasks are completed efficiently.
⦿ Support the implementation of business operations processes, ensuring workflows are optimized for productivity and scalability.
⦿ Maintain project management tools such as Monday.com, Airtable, and Slack to track tasks, milestones, and deadlines.
⦿ Serve as a communication liaison between clients, team members, and stakeholders to ensure all parties are informed about project progress.
⦿ Assist with the automation and streamlining of project workflows using tools like Zapier, Make, or other no-code platforms.
⦿ Help manage resource allocation, ensuring the right people are assigned to the right tasks at the right time.
⦿ Support the documentation and improvement of internal processes and procedures to ensure efficient operations.
⦿ Monitor project progress, identify risks, and propose solutions to keep projects on track.
⦿ Provide administrative support in project-related activities such as scheduling meetings, preparing reports, and organizing client communications.

=== Required Skills ===
⦿ Proven experience with project management tools such as Monday.com, Airtable, or similar platforms.
⦿ Strong organizational skills with the ability to manage multiple projects and deadlines.
⦿ Excellent communication skills, both written and verbal, with experience in client-facing roles.
⦿ Experience in workflow automation tools such as Zapier, Make, or other no-code platforms.
⦿ Analytical and problem-solving mindset to identify project risks and propose solutions.
⦿ Ability to work independently and as part of a team, demonstrating high attention to detail and follow-through.
⦿ Strong proficiency in tools like Slack, Google Workspace, and other collaborative platforms.

=== Preferred Qualifications ===
⦿ Prior experience in operations, project management, or business process optimization.
⦿ Familiarity with managing projects in a digital marketing, SaaS, or business consulting environment.
⦿ Experience in implementing automation to streamline project management processes.
Knowledge of resource management and allocation best practices.

=== Why Join Flux Digital Labs? ===
At Flux Digital Labs, we are passionate about helping businesses grow through streamlined processes and smart system integrations.

We’re currently a small team so work in a high paced, highly collaborative and fun work environment while maintaining a results-driven focus. Our team values innovation, accountability, and the ability to learn and adapt quickly. If you thrive on solving complex challenges and delivering exceptional results, you’ll fit right in!

=== How to Apply ===
Please submit your portfolio showcasing any relevant past projects. Include a brief overview of your approach to Operations & Project Management Support and how you’ve helped other small teams streamline and maximise their output.