Freelance Customer Account Manager
We are seeking a skilled Freelance Customer Account Manager to join our team. As a Customer Account Manager, you will be responsible for building and maintaining strong relationships with our clients. You will be the primary point of contact for their needs and will work closely with our sales and support teams to ensure customer satisfaction. The ideal candidate has excellent communication and problem-solving skills, a strong attention to detail, and a customer-centric mindset. This is a remote position that offers flexible hours and the opportunity to work with an exciting and dynamic team.
Responsibilities:
– Provide exceptional customer service to our clients
– Serve as the main point of contact for all customer inquiries and requests
– Understand clients’ goals and objectives and provide tailored solutions
– Track and report on customer account activities and progress
– Collaborate with internal teams to meet customer needs
Requirements:
– Proven experience as a Customer Account Manager or similar role
– Excellent communication and interpersonal skills
– Strong organizational and time management abilities
– Customer-focused mindset
– Proficient in CRM software
– Ability to work independently and remotely
Join our team and help us deliver an outstanding customer experience!
Offers
My goal is to ease the workload of independent property owners and other business professionals by providing expert support in administrative tasks and unlimited notary services. To ensure ongoing efficiency and support, we offer weekly 30-minute check-in sessions as part of our service plans
With over 10 years of combined BPO experience, I offer efficient, reliable virtual assistant services tailored to your needs. From customer service and administrative tasks to IT support and content creation, I’m skilled in using tools like Salesforce, MS apps, Google apps, HubSpot, Podio, Infloww and Canva to streamline operations. Let me handle your tasks so you can focus on growing your business!
I am writing to express my interest in the Freelance Customer Account Manager position you posted on June 6, 2024. With over 10 years of experience in customer relationship management and a strong customer-centric mindset, I am confident in my ability to provide exceptional service and build lasting relationships with your clients.
In my previous roles, I have acted as the main point of contact for clients, ensuring their needs are met and addressing inquiries efficiently. I pride myself on my excellent communication, problem-solving skills, and ability to tailor solutions to meet client goals. Additionally, I am proficient in CRM software, and have successfully managed customer account activities, tracked progress, and collaborated with internal teams to ensure customer satisfaction.
I am excited about the opportunity to join your dynamic team and contribute to delivering an outstanding customer experience. I am well-equipped to work independently in a remote environment and manage my time effectively to meet the demands of this role.
Thank you for considering my application. I look forward to discussing how my skills and experience align with the needs of your team.
Best regards,
Hello,Erika.
Nice to meet you.
I read your description carefully and got interested.
If you want to know more,then please contact me:Telegram:Mailov2
Best Regards
Dear Erika,
I am writing to express my interest in the Freelance Customer Account Manager position at With extensive experience in customer service, sales management, operations, and financial reconciliation, I am confident in my ability to contribute effectively to your team.
In my role as a Sales Operations Agent at NerdPower, I managed solar design requests, optimized layouts, and handled contracts, ensuring accurate and timely communication. At Smile Communications Nigeria, I served as a Reconciliation Specialist, improving financial accuracy and operational efficiency through meticulous cash sales reconciliation and account management.
I have a proven track record in sales administration, retail management, and operations management. Notably, I led a team of 250 individuals as a Sales Administrator, managing a budget of 2 million and achieving a 30% revenue increase in three months. My technical skills include proficiency in CRM software like Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Pipedrive.
I hold a Bachelor’s degree in Sociology from Kogi State University and am a Certified Customer Service Professional (ACICRM). I am excited about the opportunity to bring my expertise to [Company’s Name] and contribute to your success.
Thank you for considering my application. I look forward to discussing how my background and skills align with your needs.
Best,
Audu Abass
[LinkedIn Profile]
https://www.linkedin.com/in/audu-abass-1121a395 [email protected]