Customer Service Representative - Full Time (Email, Phone & Chat Support)
Hello everyone,
We are a major manufacturer of goods for children throughout Europe, looking to expand our team and hire several full-time remote customer service representatives.
We are looking for motivated customer service specialists fluent in German or French.
Working conditions:
– Hourly wage depends on your experience and the number of languages you know and is between $5-$10 per hour
– Working a total of 40 hours a week.
– Working from Monday – Friday (8:00 to 17:00 Central Europe Time).
Your daily tasks will include
– Communicating promptly and professionally with customers via phone, email, and e-chat to provide support and product information.
– Providing order status information and delivery
– Managing cancellation requests
– Resolving customer complaints
– Improving overall customer satisfaction.
Requirements:
– Previous experience – at least 1-year experience in customer service
– Reliability – ability to work full-time during business hours
– Proper service mentality – desire to listen to the needs and concerns of our customers and showing the genuine effort in solving their problems quickly and efficiently.
– Patience and Self-Control – you should be able to find an approach for every customer and stay calm in stressful situations.
– Ability to learn fast and stay open-minded.
Offers
Dear Hiring Manager,
I hope you’re doing well. I came across your job posting for a Customer Service Representative position, and I’m very interested in applying. While I do not have prior experience in this role, I am eager to learn and a quick learner who can adapt easily.
I am open to any training you may provide, even if it is unpaid, as I am genuinely motivated to gain experience and develop the necessary skills for this position. I am confident that my strong communication skills, attention to detail, and willingness to go the extra mile will allow me to contribute effectively to your team.
I would love the opportunity to discuss how I can be a valuable addition to your company. Please let me know if there’s anything else you need from me. Thank you for your time, and I look forward to your respose.
Best regards,
Shaira Mae Panuncillon
[email protected]
Dear Hiring Manager,
I am excited to apply for the English Customer Service Representative position at your company. With a strong background in customer support and administrative assistance, I am eager to bring my communication skills, problem-solving abilities, and dedication to excellent service to your team.
I have experience handling phone, email, and chat support, assisting customers with order inquiries, cancellations, and issue resolution while maintaining a professional and friendly approach. My ability to stay organized, patient, and solution-focused ensures positive customer interactions and high satisfaction rates. Additionally, I am quick to learn new systems and processes, allowing me to adapt to company tools and workflows efficiently.
I would love the opportunity to contribute to your team and discuss how my skills align with your needs. Looking forward to your response!
Best regards,
Evalyne