Customer Service Representative - Full Time (Email, Phone & Chat Support)
Hello everyone,
We are a major manufacturer of goods for children throughout Europe, looking to expand our team and hire several full-time remote customer service representatives.
We are looking for motivated customer service specialists fluent in German or French.
Working conditions:
– Hourly wage depends on your experience and the number of languages you know and is between $5-$10 per hour
– Working a total of 40 hours a week.
– Working from Monday – Friday (8:00 to 17:00 Central Europe Time).
Your daily tasks will include
– Communicating promptly and professionally with customers via phone, email, and e-chat to provide support and product information.
– Providing order status information and delivery
– Managing cancellation requests
– Resolving customer complaints
– Improving overall customer satisfaction.
Requirements:
– Previous experience – at least 1-year experience in customer service
– Reliability – ability to work full-time during business hours
– Proper service mentality – desire to listen to the needs and concerns of our customers and showing the genuine effort in solving their problems quickly and efficiently.
– Patience and Self-Control – you should be able to find an approach for every customer and stay calm in stressful situations.
– Ability to learn fast and stay open-minded.
Offers
I’m beyond interested to apply for the Customer Service Representative role. With over two years of experience in customer service, I’ve gotten pretty good at making sure customers feel heard and helping them solve problems quickly and effectively.
I’m super reliable and can definitely commit to full-time hours. I’m also pretty chill under pressure—whether it’s dealing with a tough situation or just a busy day, I stay calm and make sure things get handled. Plus, I’m always eager to learn and open to trying new things to get even better at what I do.
I’d love to chat more about how I can contribute to your team.
Dear Hiring Manager,
I am writing to express my strong interest in the English Customer Support Representative position at your esteemed company. With extensive experience in customer support and administrative assistance, I am eager to contribute my communication skills, problem-solving abilities, and unwavering commitment to delivering exceptional service to your team.
I have had the privilege of working at Betano for two outstanding years, where I honed my expertise in handling customer inquiries across phone, email, and chat. I assisted clients with various concerns, including order inquiries, cancellations, and troubleshooting, while consistently maintaining a professional, courteous, and solution-oriented approach. My strong organizational skills, combined with my ability to remain patient under pressure, have ensured consistently positive customer experiences and high satisfaction rates. Moreover, I adapt quickly to new systems and processes, allowing me to efficiently integrate into any company workflow.
I am confident that my background and experience will enable me to make a valuable contribution to your team. I would greatly appreciate the opportunity to discuss how my skills and expertise can align with your needs. I look forward to the possibility of working together.
Sincerely,
Jackson
jacksonaraujo062@gmail.com
Dear Hiring Manager,
I hope you’re doing well. I came across your job posting for a Customer Service Representative position, and I’m very interested in applying. While I do not have prior experience in this role, I am eager to learn and a quick learner who can adapt easily.
I am open to any training you may provide, even if it is unpaid, as I am genuinely motivated to gain experience and develop the necessary skills for this position. I am confident that my strong communication skills, attention to detail, and willingness to go the extra mile will allow me to contribute effectively to your team.
I would love the opportunity to discuss how I can be a valuable addition to your company. Please let me know if there’s anything else you need from me. Thank you for your time, and I look forward to your respose.
Best regards,
Shaira Mae Panuncillon
panuncillonshaira@gmail.com
Dear Hiring Manager,
I am excited to apply for the English Customer Service Representative position at your company. With a strong background in customer support and administrative assistance, I am eager to bring my communication skills, problem-solving abilities, and dedication to excellent service to your team.
I have experience handling phone, email, and chat support, assisting customers with order inquiries, cancellations, and issue resolution while maintaining a professional and friendly approach. My ability to stay organized, patient, and solution-focused ensures positive customer interactions and high satisfaction rates. Additionally, I am quick to learn new systems and processes, allowing me to adapt to company tools and workflows efficiently.
I would love the opportunity to contribute to your team and discuss how my skills align with your needs. Looking forward to your response!
Best regards,
Evalyne