Airbnb Chat Support and Admin Assistant

Airbnb Chat Support and Admin Assistant

We are looking to hire for either part-time or full-time work. We run an Airbnb CoHost Property Mangement company and we are looking for additional help to message guests, provide support, help with check-in or check-out instructions, and more to help our team stay organized and provide top-notch support to our property owners and the guests that stay in their properties on Airbnb platform.

In addition, it would be a bonus, but not required, to have somebody already knowledgeable in quickbooks to help with bookkeeping.

Job Duties and Responsibilities:
Respond to guest messages within the hour, using proper grammar and punctuation, with top-notch customer service and support
Be the liaison between the guest, our company, homeowners, and even vendors to help provide quick support when requests are needed
Vendor communication and management
Execute tasks provided by Co-Host Manager to assist with guest experience and rental property upkeep
Inventory tracking and restocking
Document issues that arise
Job Requirements:
Must have access to a computer, smartphone, and excellent wifi
Must be willing to work Monday through Thursday
Must have excellent written and verbal communication skills

Offers

John Norman

Hi! I am John Norman D. Tesorio, 29 years old, from Philippines. I have a bachelor’s degree in Hotel and Restaurant Management. I have a 6 years and 6 months experience in a customer service industry (Casino) and a 5 months and counting experience in a BPO industry.

I am fit for the job because, I have the best experience in a customer service industry. I have an excellent communication skills. I can work under pressure , I can work with less supervision, I am very versatile and also I would love to showcase my experience and knowledge. I have a great knowledge when it comes to technology, I can catch up easily and willing to learn. I am a great working on a fast paced environment.

I would love to hear a feed back from you. Thank you.

Email: [email protected]
Whatsapp: +639611271541
Linkedin: https://www.linkedin.com/in/john-tesorio-173488289

Jeremiah

I’m incredibly eager about the job opportunity and confident that I meet the specified requirements:

✅ Access to Essential Tools: I have consistent access to a computer, a smartphone, and reliable high-speed WiFi, ensuring seamless connectivity and accessibility to fulfill job responsibilities effectively.

✅ Availability and Commitment: I am fully prepared and enthusiastic about working Monday through Thursday, aligning my schedule to meet the demands of the role and contribute positively to the team’s objectives.

✅ Communication Prowess: My strong written and verbal communication skills enable me to articulate ideas clearly, fostering effective dialogue with colleagues and clients, thereby facilitating smooth and productive interactions.

I’m genuinely excited about the prospect of joining your team, bringing my dedication, commitment, and communication skills to contribute to the success and growth of the company.

Judith

I can create a seamless property management solution for your Airbnb rental properties, ensuring a smooth guest experience and taking care of all coordination tasks. With extensive experience in this field, including working for Airbnb, I am well-equipped to handle tasks such as sending check-in details, providing customer service for guests, managing the calendar and bookings, coordinating with cleaners and maintenance, and utilizing third-party tools.

In my previous roles, I have developed strong relationships with property owners and guests alike, and have consistently received positive feedback for my professionalism, attention to detail, and exceptional customer service. I am confident that my experience and skill set make me an excellent fit for this position.

I would love to get together and talk through your project and what’s important to you. Are you free for a call now?

Please reach me at [email protected]

Angel Nicole

I see you need someone that can do all of the duties that are listed above. I believe that I have all the skills that are needed for the job. I assure you that I got what you needed. I will make sure to give you a best performance I can do as your Virtual Assistant.

Jerome Periera

Good day!

I am Jerome Periera, 25 years old from Manila, Philippines. I am interested in applying to your job posting for Airbnb admin task. With the experiences I have from my previous jobs, it has a relation to the job descriptions and qualifications that you are looking for an employee. Please have some time to review my resume and I am available anytime.

Looking forward to hearing from you.

Best Regards,
Jerome

Danielle

I have no other obligations and can dedicate as much time as needed for this job. I am efficient, fast typer, and very good with customers. My phone number is (502) 777-6085.

Mitch

Dear Hezel,

I am writing to express my strong interest in the virtual assistant position with your esteemed company. The opportunity to serve as a virtual assistant aligns perfectly with my skill set and passion for providing excellent customer service and support. I am confident that my abilities and dedication make me an ideal candidate for this role.

Having worked in customer service for a year, I understand the importance of prompt and professional communication. Responding to guest messages within the hour with impeccable grammar, punctuation, and exceptional customer service is a responsibility I take seriously. I am adept at handling inquiries, resolving issues, and ensuring a positive guest experience.

In my previous roles, I have successfully executed tasks assigned by managers to enhance the guest experience and maintain rental property upkeep. From inventory tracking and restocking to managing maintenance requests, I have a proven track record of delivering results with efficiency and precision.

Documenting issues that arise is another responsibility that I take seriously. I have a keen eye for detail and an organized approach to record-keeping. By accurately documenting incidents and resolutions, I contribute to a comprehensive and informative knowledge base, enabling effective decision-making and problem-solving.

I am confident that my strong work ethic, exceptional organizational skills, and commitment to providing outstanding customer service make me an excellent fit for your virtual assistant position. I am a quick learner, adapt well to new systems and technologies, and thrive in a fast-paced and dynamic environment.

Thank you for considering my application. I would appreciate the opportunity to discuss how my skills and experience align with your company’s needs. I have attached my resume for your review, and I look forward to the possibility of contributing to the success of your team.

Sincerely,

Mitch

Hezel

Hi! Good Day, I’m Hezel.

I spent a lot of time thoroughly reading your job description and discovered that you need a helper for several of the mentioned responsibilities. Since I meet all the requirements, I’d like to submit an application for that employment. Because I have the experience, characteristics, information, and pertinent abilities necessary to fulfill the criteria of the job description, I am purely qualified for this position. My aptitude for meeting deadlines, time management, multitasking, and great customer service make me a strong candidate for the position.

I have a completely working home office and I am a self-starter. I am thus ready to begin serving as your virtual assistant as soon as possible. I genuinely appreciate your thought and attention.

Email → [email protected]
LinkedIn →https://www.linkedin.com/in/hezel-fuertes-457259211/
Resume→(https://docs.google.com/document/d/1GUZL86kdlvv8cnvQfMXDye1RQ6gOEwem0jIfyWCrHSU/edit?usp=sharing)

Flexi

Hi! Good day! I am Flexi. 
I spent considerable time carefully reading your job description and learned that you require a virtual assistant to help you with some of the tasks listed there. I would like to apply for that position because I have all the necessary qualifications. I am purely suitable for this role because of the experience, qualities, knowledge, and relevant skills that I have gained in order to meet the requirements of the job description. In particular, my ability to work to tight deadlines, manage my time, multitask, and use my customer service skills effectively makes me a good fit for the role. I also understand how to meet the needs of your customers and clients.

I take pride in completing tasks on time and accurately because I’m a professional with a keen eye for detail and good organizational skills. I have excellent verbal and written communication skills.

I am a self-starter with a fully functional home office. Therefore, I’m prepared to start working as your virtual assistant as soon as possible. I sincerely appreciate your consideration and time.

Whatsapp → +639454654664
Email → [email protected]
Resume → https://drive.google.com/drive/folders/1wfl1deiEBtN0scttYHEw_g1DkfdoujEW?usp=sharing

Janica

Hi,

You found the right one 😉
I have read your job post and yes! I can help you.
Hire me now! So we can start the business asap.

Here’s my resume for your reference,
https://www.canva.com/design/DAFR8gyQRTk/g43FWSNr216neyI5IFyh-w/view?utm_content

Cheers,
Janica

Lara Katrina

Good day

I am excited to apply for the position advertised by your company.

To share you some of my experiences. I have adopted my skills working with previous work in companies from Local Government Departments to Customer Support and Property Management firms, I demonstrated my ability to perform a range of administrative tasks. I have experience in creating websites, marketing social media to increase engagement and reach targets, responding to emails and phone calls, scheduling meetings, organizing calendars and databases, creating spreadsheets and records, and other relevant administrative duties.

In regards to Vacation Rentals experience, I managed my Cousins’ 2 Short term rental Units at Trees Residences, Fairview Quezon City. I used to list her Units in different Booking websites such as Airbnb, Booking.com, Agoda, Tripadvisor, etc. I also got to manage attending to clients’ concerns during check in and check out giving the best customer support I mist provide to ensure that they will give a 5 star review for their stay.

For your convenience, you may access my resume here: https://drive.google.com/file/d/1A2CZnpR-z7K_u4n-jaO2Ekrxqd8mp3rm/view?usp=share_link

I believe that I possess the necessary skills and communication abilities to excel in this role. I am confident that my industry knowledge and skill set would be an asset to your team.

Looking forward to hearing from you.

Sincerely,
Lara Katrina

Karen Lynn

I’m Karen Lynn Bonghanoy. I’m 33 years old and I have 4 years of BPO experience I’ve handled customer service and technical support during my time in the BPO industry. I’ve heard a lot of great things about your company and decided to venture into the VA industry since I prefer working from home ever since the pandemic started. I am willing to learn, and a team player and I can assure you that I would be able to contribute to the company’s success. I’ve handled technical support issues and customer service concerns for accounting software based in the US for more than a year. During my time working there, I was able to expand my knowledge about the different scenarios that customers usually encounter daily which has helped me improve my customer service and software troubleshooting

Shaun

Hello! 👋🏾

Let me take on your administrative tasks so you can focus on the more pressing tasks!

I am a quick-witted, technically-savvy, virtual assistant who will go out of my way to deliver services better than expected. Not only can I work independently, but I’m also great at collaborating with others.

I offer email management, data entry, travel arrangements, appointment setting, and customer satisfaction services via phone, email, social media, and chat.

My priority is to take ownership of the administrative tasks so that you can focus on the more pressing tasks. You will not have to micro-manage me or my work as I am self-motivated to provide you with the absolute best service.

I look forward to working with you!

-Shaun

Dana Erika

I am technically ready to provide a professional level of service as I have experienced working at home for almost 3 years handling US-based clients. I have a stable internet connection, backup, working headset, and other necessities for a home office conducive to good working conditions. My room for learning is endless. I can utilize my time learning with the right resources, training, and project-based tools with minimum supervision. I have experience being a project assistant as well as working for a Travel account that helped me
gain skills essential for this. I can work part or full time.

JOAN

Nice to meet you. My name is Joan and I’m a medium-level virtual assistant searching for a more permanent position in this industry. I offer social media, inbox and diary management, data entry, and copywriting services also provide PA and marketing services to small businesses and more. I’m a quick learner who is eager to put in the time and effort necessary to complete the work to the best of my ability.
I help business owners by taking on their day-to-day admin and marketing tasks, so they feel less overwhelmed and have more time and energy to focus on their passion.
If you run your own business and want to outsource some marketing or admin tasks, feel free to get in touch with me.
I can help you reduce your workload focus all your clients and grow your business to its fullest potential.
I am certain that I have the skills and knowledge required to grow and develop in this work given my significant background in customer service, technical assistance, lead generation, creating product descriptions, and administrative activities.
Furthermore, I am committed to continuous learning and I am a virtual asst on Airbnb for 3 years. Rest assured, that I give my utmost care and undivided attention.
My schedule is adaptable, and I am incredibly efficient in every capacity. I am available for an interview at your convenience and can be reached anytime.
Looking forward to hearing from you soon.

Warmest Regards,
Joan Parkinson

Ronniel Ballesteros

I am an experienced AIRBNB Ambassador which will give me an edge unlike any others. Contact me or view my profile now!

Mary Kim

Hi, hope you are amazing and doing well. Good day! I would like to introduce myself. My name is Mary Kim Torrico. I live in the Philippines—25 years of age. I graduated with a bachelor’s degree in business management.

My experience in my work is
I have one year of experience in administrative tasks from a Canadian company. I am researching, collecting data, organizing emails, Excel, and Google suite, and recording business expenses.

I have one year and two months of experience as a Customer Service/Guest Representative from a UK company. I handle customers, guiding how to check in, solving the customers’ problems, and replying to some inquiries. I am using the Guesty applications like Airbnb, Zoho, and Zoom.

I have three years of experience as an Online English Teacher. I was teaching students from Vietnamese students Kids to Adults. The application we used were Zoom having a class, Zalo to contact the parents/students, and Microsoft Excel to record the class.

I have experience making some logos and Company profiles using canva pro.

Lastly, As an office worker from a Philippines Construction company. I am doing payrolls, simple bookkeeping recording the receipts/expenses, and making billing and bidding papers. Organize some data.

I just read your job posting, and it appears you require a Virtual Assistant to keep you organized and help your business grow. I am the right candidate for this position! Moreover, I adapt to new systems, processes, and tools as required. I possess excellent communication, customer service, and leadership strength. I am confident that my skills and experience make me a strong candidate for this position, and I look forward to contributing to your business. Thank you for considering my application.

Feel free to contact me by
My Resume: https://www.dropbox.com/s/w4iadnym60y5iwg/Kim's
Email: [email protected]
Whatsapp: +63 968 854 2306 (Philippines)
Skype ID: live:.cid.d1404e3715f014d0

Best Regards,
Mary

Miguel

Hi
I am interested working with you guys. I love talking with people and entertaining them. I also got my college degree which focus on communicating and entertain other people with an additional work experience as Documenter which improved my Data Entry skills.

Hoping for your response,
Thank you

Miguel Toroba
Telegram: +639706141992
Mobile: +639706141992
WhatsApp: +639706141992
Email: [email protected]

Sanya

Hi Happyhomestyling,

My name is Sanya and I am a resourceful, tech-savvy and flexible freelancer who will go out of their way to deliver exceptional services. I’m writing to express my interest in the Airbnb Chat Support and Admin Assistant position. I can work independently and I am a quick-thinking team player. My background includes customer service support, sales, email and social media management. My experiences in these fields have produced a valuable skill set and have confirmed my ability to excel in changing situations. I have also gained plenty of diverse skills, qualities, and experience that have helped me to become proficient and highly effective. I have great communication skills both written and verbal and I’m committed to learning any new skills to succeed in this project.

You can view my Website, Resume and LinkedIn profile in the links listed below. Looking forward to hearing from you soon so that we can further discuss the position. Hope you have an amazing day and thank you for considering my proposal.

Website: https://virtuallywithsanya.mystrikingly.com/
Resume: https://drive.google.com/file/d/1e6SEbrxgAQcxLuM8HqCEQgut-JjO8ndE/view
LinkedIn Profile: https://www.linkedin.com/in/sanya-nicholson-a3811b192
Email: [email protected]

Best Regards,
Sanya Nicholson

Steve

Dear Managing Directo, Happy Homes Tyling,

I am excited to apply for the position of Airbnb Chat Support and Admin Assistant with my experience of 2 years in real estate management, cold calling, and cold emailing. I am confident that my skills and experience make me a perfect fit for this role.

My experience in real estate management has given me excellent skills in managing properties, dealing with tenants and property owners, and resolving issues. I understand the importance of timely and efficient communication, and I always strive to provide the highest level of customer service to clients.

My experience in cold calling and cold emailing has helped me develop excellent communication skills, and I am confident in my ability to engage with customers in a friendly and professional manner. I am comfortable with various customer service tools and software, and I have a solid understanding of how to troubleshoot technical issues.

Furthermore, my experience as an admin assistant has helped me develop excellent organizational skills and the ability to multitask. I can manage schedules, prepare reports, and perform data analysis. I understand the importance of being detail-oriented, and I always strive for accuracy in my work.

I am excited about the opportunity to use my skills and experience to contribute to the success of your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team.

Email Address: [email protected]

Miriam

Hello Happyhomesstlying

I am excited to apply for the Airbnb Chat Support and Admin Assistant position. With my excellent customer service skills, organizational abilities, and previous experience in similar roles, I am confident that I would be a valuable addition to your team.

As a dedicated customer service professional, I have extensive experience in providing exceptional customer support via chat, email, and phone. I am adept at handling customer inquiries, complaints, and issues with tact, empathy, and attention to detail. I understand the importance of maintaining a positive image for the company and always strive to exceed customer expectations.

In addition to my customer service skills, I possess excellent organizational and administrative abilities. I have experience in managing calendars, scheduling appointments, and handling data entry tasks. I am proficient in using various software and tools such as Microsoft Office, Google Suite, and CRM systems.

Moreover, I am a quick learner who can adapt to new tools and technologies with ease. I am confident that my ability to multitask, prioritize, and work under pressure will allow me to excel in this role.

As an avid traveler and frequent Airbnb user, I am familiar with the platform and understand the importance of delivering a seamless and enjoyable experience for both guests and hosts. I am excited about the opportunity to leverage my skills and knowledge to support the growth and success of your company.

Thank you for considering my application. I am looking forward to the opportunity to discuss how I can contribute to your team.

Sincerely,
Miriam Muturi

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